e777's Privacy Policy
e777 treats the protection of your personal information as its highest priority. This policy explains in detail what information is collected, why it is collected, and how it is kept secure.
Privacy Policy Details
1. Introduction & Scope
e777 ("we", "us", or "the platform") provides a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how e777 collects, uses, stores, and discloses your personal information — when you visit our website (https://e777.fit) or use our services.
This Policy applies to all e777 services, including slots, live casino, sports betting, and other gaming categories. By using our platform, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy may be updated from time to time. For any changes, we will update the "Last Updated" date at the top of the page. For significant changes, we will make an effort to notify you by email.
2. Information We Collect
e777 collects only the information necessary for the smooth operation of our services. The categories of information collected are described below:
2.1 Registration & Identity Information
Information you provide when creating an account includes:
- Full name and date of birth (for age verification — this platform is for users aged 21 and above only)
- Email address and mobile number
- Password (stored in encrypted form — we can never view your password directly)
- Payment method details: bKash, Nagad, or Rocket account number
2.2 Identity Verification Information (KYC)
To ensure secure transactions and prevent fraud, we may verify your identity when withdrawals exceed a certain amount. The following information may be requested for this purpose:
- National ID card (NID) or passport copy
- Proof of ownership of a bank or mobile banking account
- Proof of current address (utility bill or other official document)
2.3 Usage & Activity Information
When you use e777, we automatically collect the following information:
- IP address and device type
- Browser version and operating system
- Pages visited, click patterns, and session duration
- Gaming activity: bet amounts, game history, and transaction records
- Login time and logout time (according to Bangladesh Standard Time)
2.4 Cookies & Tracking Technologies
e777 uses cookies and similar technologies to improve your browsing experience and ensure security. Through cookies, we maintain your login session and monitor account security. You can disable cookies in your browser settings, though doing so may cause some services to not function properly.
3. Purpose of Using Information
e777 uses the information collected for the following purposes:
- Account management: ensuring registration, login, and account security
- Financial transaction processing: completing deposits and withdrawals via bKash, Nagad, and Rocket
- Age verification: confirming that only users aged 21 and above are using the platform
- Service improvement: analyzing user experience to improve the quality of the platform
- Customer support: resolving your issues and complaints
- Security & fraud prevention: detecting unusual activity and keeping accounts secure
- Responsible gaming: identifying problematic behavior patterns and providing necessary support
- Legal compliance: adhering to applicable laws and regulations
4. Sharing Information with Third Parties
e777 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with selected third-party service providers who assist us with technical services, payment processing, and gaming content delivery. All such partners are bound by strict confidentiality agreements and may only use information for designated purposes.
4.2 Legal Requirements
e777 may share information with authorities to comply with court orders, lawful requests from investigative agencies, or obligations under applicable law. In such circumstances, we will provide only the information that is legally required.
4.3 Business Transfer
If there is any change in the ownership or operations of e777, user information may be transferred as a business asset. In such circumstances, we will notify you in advance.
5. Data Security Measures
e777 implements industry-standard technical and organizational measures to ensure the security of your information. Our key security measures are as follows:
- SSL/TLS encryption: all data transferred between your browser and our servers is encrypted
- Data encryption: strong encryption is used when storing sensitive information (passwords, payment details)
- Access control: only authorized personnel have access to specific information, and their activity is logged
- Security monitoring: suspicious activity is monitored 24/7 by automated systems
- Regular security reviews: our systems and processes are audited on a regular basis
However, no method on the internet is completely secure. We strive to provide the highest level of protection, but we cannot guarantee the complete security of all information. It is your responsibility to keep your account password secure and not share it with others.
6. Data Retention Period
e777 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Retention periods for different types of information are as follows:
- Account information: for the duration the account is active, and for a specified period after closure as required by law
- Transaction records: for the period required in compliance with financial regulations
- Gaming history: for the duration the account is active, and for a specified period after closure
- KYC documents: after verification is complete, as required by law
After the designated period has elapsed, information is securely deleted or anonymized so that it is no longer associated with you.
7. Your Rights
As a user of e777, you have the following rights over your own personal information:
7.1 Right to Access
You may ask us at any time what information we hold about you and how it is being used. To make this request, send an email to [email protected].
7.2 Right to Rectification
If there is any error in the information we hold about you, you can correct it yourself from your account settings, or contact our customer support team.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we are obligated to retain records of financial transactions and information related to legal obligations for a specified period.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. Please note that some processing is essential for service delivery, and in the event of an objection, we may no longer be able to provide certain services.
7.5 Right to Data Portability
You may request your information in a structured, commonly used format.
8. Privacy of Minors
e777 is a platform for users aged 21 and above only. We do not knowingly collect information from any person under the age of 21. If we become aware that information about a minor has been collected, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please notify us at [email protected].
9. Third-Party Links & Services
The e777 platform contains content from third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others. These providers have their own privacy policies and are themselves responsible for the processing of information related to their services. e777 is not responsible for the privacy practices of these third parties.
10. International Data Transfers
Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it remains protected in accordance with the standards described in this Policy, and that appropriate safeguards consistent with applicable law are maintained.
11. Changes to the Privacy Policy
e777 reserves the right to change this Privacy Policy at any time. In the event of changes:
- The "Last Updated" date at the top of the page will be changed
- For significant changes, a notification will be sent to the registered email address
- Continued use of the platform after changes are made will be considered as your acceptance of the new policy
We recommend that you review this Policy regularly to stay informed about how your information is being managed.
12. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our customer support team. We provide support in Bengali and English via 24/7 live chat and email.
Contact Us
Live Chat
Use our live chat for immediate 24/7 support. Assistance is available in Bengali and English.
Email Support
For any privacy-related requests, write to us at: [email protected]
Enjoy safe and secure gaming at e777
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